Terms and Conditions
Your Guide To The Prefect Spa Experience
Communications Booking and Appointment Policies
Booking Process: Appointments can be booked via calls, messages or in person.
Cancellation Policy: Cancellations must be made at least 12 hours in advance. Late cancellations may incur a fee.
Rescheduling Policy : Rescheduling requests are subject to availability.
Payment Terms
Accepted Payment Methods: We accept all major credit/debit cards,cash and online payments.
Payment Due Dates: Payment is due at the start of Service unless otherwise specified.
Refund Policy: All payments are non-refundable.
Health and Safety Policies
Health Conditions: Please inform us of any health conditions or allergies before your treatment.
Hygiene Precautions: We follow strict hygiene and safety protocols to ensure the well-being of our guests and employees.
Sanitation Procedures: Equipment and facilities are thoroughly sanitized before each use.
Privacy Policy
Data Collection: To process bookings and enhance our services, we collect basic information.
Data Protection: Your information is protected and not shared with third parties.
Liability Waiver
Responsibility for Personal Belongings: We do not take any liability for any items that are lost or stolen in Spa premises.
Behavior and Conduct
Code of Conduct: Kindly ensure you uphold civil behavior throughout your visit.
Staff Interaction: Our staff are trained to provide professional and courteous service.
Terms of Use
Website Usage: Use of our website is governed by our terms of use, including intellectual property rights.
Intellectual Property: All content on our website is owned by us and cannot be reproduced without permission.
Changes to Policies
Policy Updates: Spa has rights to change the Terms & Conditions without any prior notice.
Additional Policies
Smoke and Alcohol-Free Facility: We are a smoke, and alcohol-free facility.
Gift Card Policy:Gift vouchers are non-refundable once they have been purchased.
Pregnancy Massage : We do not offer prenatal or postnatal massages.
Age Restrictions: Treatments are available only to individuals aged 16 and older.
Behavioral Conduct: Excessive PDA and sexual acts are prohibited within the spa, regardless of consent.
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